To access our services, you must first register for a personal account on our website. The registration process is simple and straightforward, requiring you to fill in basic information such as your name, email address, and contact number. Once your account is created, you can easily update your information if any changes occur. Our customer support team is also available to assist you with any modifications you may need to make.

Placing an order on our website is also a seamless process. To request a service, you will need to fill out an Order Form that is available on our website. This form will request information specific to your project such as the type of service needed, deadline and any additional instructions or details. You can choose the service you need from the options listed on the website. After submitting the form, one of our representatives will reach out to you to confirm the details and ensure that we understand your requirements completely before proceeding with the project.

Order Procedure:

At Intellect Global, we take great care in ensuring that all orders are completed to the highest standards. As such, we have a thorough order procedure in place to ensure that all customer requirements are met.

• Order review: Before proceeding with an order, we will review it to ensure that all requirements are met. If any unmet requirements are identified, we reserve the right to reject the order.
• Volume of purchases: The volume of an order is measured in pages. It’s important to note that 275 words fit on a double-spaced page, while 550 words fit on a single-spaced page. We guarantee that the final document will have the same number of words as the first. If there is a mismatch between the number of words ordered and delivered, customers have the option to request an order audit.
• Changes to order specifics: Customers may make a few minor adjustments just before the assigned writer starts working on the order. Additional requirements or changes to the number of pages, deadline, or delivery date can be made, as long as the customer covers the extra charges.
• Resources: Customers are encouraged to provide a list of specific sources that must be included in the work, to ensure that the writer has all the necessary resources to complete the project.
• Communication: We encourage communication between the customer and the writer and have a top-notch customer service team available to assist with any queries. Customers can get in touch with us via phone, email, live chat, or other means available on the website.
• Order monitoring: Customers can keep track of their order’s status in their personal account, which is updated in real-time. For more information on the status of an order, customers can also get in touch with customer support.

Refund Policy:

At Intellect Global, we understand that there may be situations where a refund is necessary. That is why we have a clear and transparent refund policy in place to ensure that our customers are fully aware of the conditions under which a refund may be requested.

• Late delivery: If we fail to meet the deadlines set by the students and the job is delivered late, the customer is eligible for a refund.
• Plagiarism: In the event that plagiarism is found in our work (30% or more), the customer is eligible for a refund.
• Failing grade: If a student receives a F on their paper and can provide evidence of the failing grade, they are eligible for a refund. Please note that we cannot offer a refund based solely on the student’s opinion of the paper’s quality.

It is important that customers read and fully understand our refund policy before making a purchase. By placing an order, customers are deemed to have read and accepted these terms. We are committed to providing high-quality services to our customers, but in the unlikely event that a refund is necessary, we will handle the process in a fair and transparent manner.